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Ryzen2-Feature

When AMD launched its Ryzen 5 2400G and Ryzen three 2200G, the rollout ran into a bit of a snag. One of the advantages to ownership into AMD's ecosystem is that the company has promised to maintain motherboard compatibility for a number of years. This is in contrast to Intel, which typically introduces new motherboard requirements every other generation, at best. But maintaining motherboard compatibility across production families tin too hateful that older boards need BIOS / UEFI updates earlier they'll function properly with newer chips. To address this problem, AMD offered to ship an update kit to anyone who purchased a new APU simply wound up with a motherboard that hadn't yet been updated with a new UEFI version that would back up the processor.

While there was initially some confusion over whether the company would keep this practice for its recently-launched 2nd-generation Ryzen parts, that'southward now been resolved. AMD's primary product managing director James Prior gave the post-obit statement to Overclock3D:

AMD will support requests for boot kits if you have a 300 series motherboard and a 2nd Gen Ryzen or Ryzen with Radeon Vega graphics processor and can't kick because of BIOS version. Sorry for the defoliation, this is being updated now.

The procedure for requesting a kick kit has non changed since we first covered the issue, though the requirements are slightly different. AMD commencement recommends that affected users speak to the physical store where they bought their hardware or employ a CPU they already ain to perform the update. If these options are unavailable or don't apply, the company recommends reaching out to the motherboard manufacturer and requesting an RMA shipment for a board that already has the appropriate UEFI installed. If this option is unavailable, AMD will provide a short-term boot kit as a loan.

A6-9500

Last time around, AMD shipped an A6-9500 to affected customers.

Hither are the requirements for requesting a boot kit:

Once yous take submitted your claim for a processor loan kicking kit, AMD volition require a picture of your Ryzen with Radeon Vega graphics processor, that conspicuously shows the model number and unique serial number too as a re-create of the purchase invoice to authorize the request. Additionally, a summary or re-create of advice with the motherboard manufacturer is requested to bespeak why support from the Original Blueprint Manufacturer (ODM) is not suitable.

Once the RMA request is approved, the AMD AM4 A-series processor volition be sent with pre-paid render shipping. The processor is expected to be returned inside x business concern days of receipt. Information technology is not necessary to return the provided thermal solution.

This result isn't likely to impact all that many buyers, simply nosotros're glad to run into AMD standing this exercise. While most people won't need to take advantage of information technology, it's still a smart move for the visitor to accost the concerns of those that do — and information technology'south a feature that's unique to AMD. We don't know if the company intends to keep it available over Ryzen'due south unabridged lifespan, only we're glad to see it extended to the company's 2nd-generation Ryzen processors. While we don't imagine many people are upgrading from Ryzen CPUs they purchased last year, if yous are taking the jump to a second-generation Ryzen CPU, nosotros recommend updating the UEFI for your motherboard before swapping out your CPU core.